Oh For Food's Sake

Why Quality Management matters

Episode Summary

Quality management is a really misunderstood area of the food industry and other departments can often be reluctant to engage with quality management procedures. We’re here to change your mind about quality management and to explain why quality management matters and what a solid quality management procedure can do for your food business.

Episode Notes

Quality management is a really misunderstood area of the food industry and other departments can often be reluctant to engage with quality management procedures. We’re here to change your mind about quality management and to explain why quality management matters and what a solid quality management procedure can do for your food business. 

We explain the benefits of investing in establishing a quality management procedure. Although it’s a long process that can be really stressful for technical teams, quality assurance can bring structure to your business, especially if you’re a young start-up that’s looking to grow. We give examples of some of the different aspects that you’ll need to consider in your quality management procedure, such as the quality accreditations that your suppliers have and the quality requirements of your target market countries. Listen out for exciting details about our upcoming course on food quality management via Young Foodies

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Timestamps

[0:47] Today we’re talking about quality management! Why does quality management matter? 

[1:55] Getting through a British Retail Consortium audit: Why you need to learn about quality management in the food industry

[4:52] Our definition of a quality management system 

[5:17] The three core areas of quality management: Quality, safety, legality

[8:35] Quality management isn’t super interesting…but it is really important 

[10:00] Some businesses push back on introducing quality management procedures, but they benefit the business in the long run 

[12:34] There’s a difference between a BRC certification and accreditation? Yes! 

[13:52] Quality management prevents mistakes before a product leaves the manufacturer's building 

[15:23] It’s tempting to cut corners, but skipping steps in quality management can have a serious impact on the whole business 

[16:48] The pressure of working in the technical department of a food manufacturing business 

[18:45] How quality management can lower business costs and improve your credibility

[20:25] Why your food business should have a QAS: A Quality Attribute Sheet 

[22:53] You need to consider in which countries your product will be sold 

[24:13] Start-ups and quality assurance: How implementing quality right from the get-go can help your business to grow

[26:31] Top tip: Always check for GFSI standards on imported products

[27:47] An example of a quality management system that saved a brand’s reputation: Fig Gate!  

[30:50] What’s the difference between a product withdrawal and a product recall? 

[32:20] Please let us know what you think of these more technical podcast episodes!  

[33:15] Your career becomes richer if you start asking questions and getting involved with other departments 

Links

Our Quality Management Course on Young Foodies

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If you would like further support with myself, Amy for food industry coaching and facilitation find me here on instagram or LinkedIn

For food industry Consulting from Lucy you can find her here on instagram or LinkedIn

See you next time!